Lack of Orange/ T Mobile signal causes problems in Raloo area
East Antrim MP Sammy Wilson has said that the decision by Orange and T Mobile to turn off the mobile phone mast that served the Raloo area is a backward step and is causing problems for those living and running businesses in that area.
Sammy Wilson was speaking after meeting with constituents who told them that the move came with no prior warning.
Mr Wilson said:
“People who live and work in the area have found it difficult to get a mobile phone company that actually offers a signal, and Orange and T Mobile were the only companies that did. Some of my constituents entered into contracts with these companies on the basis that they were the only ones that offered a service and now they are still in these contracts but are unable to make or receive calls. Now that this mast has been turned off there is no supplier in the area and this is extremely annoying for these people.
I have already been in contact with Orange and T Mobile and I look forward to an explanation from them about why they have taken this action and when they propose to turn the mast on again. They should have, at the very least, warned people that they had planned to turn off the mast and given them notice which would have allowed sufficient time to see out the end of their contracts and I so believe that an apology in is order.
The Raloo and Gleno area already suffers from a connectivity problem with broadband being unavailable for many people who live too far away from the telephone exchange. It would be a backward step if parts of this area lost mobile phone signal as well.
As the local MP I want to see these services being provided and so I will continue to lobby on behalf of those living in this area. If anyone is having problems like this where they live I will be happy to take up the issue with the relevant companies on their behalf.”
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Hello sammy, i’ve just read the story you covered about Orange and T mobiles lack of coverage, I myself contacted Orange last year due to the lack of 3G coverage in the Larne area but not before i took out a two year contract with them and they said there was nothing they could or would do… That conversation took place over the phone..If im in the main street i can get 3G no problem but go half a mile up the road to where i work in FG Wilson’s and the signal dies..I’ve just sent an email to Orange again asking why all other Mobile Networks can cover the whole of the Larne borough with 3G but they cant?? As soon as i get an excuse sorry an email from them and that’s “IF”…. Then i’ll forward you the response because at this moment myself and many others like me are paying for a service we are not getting and to me that’s a breach of contract… May be i should stop my direct debts too see how long they take then to respond…. Many thanks for your time, My very best wishess, David…PS I used Orange Networks website with the signal checker and it gives Larne as having good coverage.. To me this is false and does’nt give a true account of just how far their 3G signal actually carries…..